We realize that sometimes things happen, emergencies come up or
you have a change of plans and can't go or no longer need your scheduled trip.
It is important that if you don't need your scheduled trip that you call
and cancel. By canceling you keep us from wasting time and money coming to get
you when you are not going. Also you free up space on the schedule that may allow
someone else to schedule a trip. So please be considerate and responsible and
cancel your trip as far in advance as possible of your scheduled pick-up time. Cancellations
can be also left on our voice mail when the office is closed.
If the bus arrives to pick you up and the driver cannot locate
you or you have failed to cancel your trip at least 15-minutes in advance by calling you will be considered a "No Show". If you are reported as a "No Show" all of your scheduled trips are automatically
cancelled until we hear from you to confirm your schedule.
Anyone accumulating three (3) "No Shows" within a 30-day
period will have their service suspended for 30-days. You can appeal your suspension
by calling the ASC Coordinator at (740) 353-5626, ext 208.
You can waive your suspension by paying a $25 reinstatement fee.
ASC reserves the right to refuse service to anyone who continuously violates the ASC “No Show” policy.
